Full-time, Fixed-Term: from February 1, to May 31, 2019
Remuneration: Up to $22/hour depending on experience
Key Responsibilities
- Providing helpdesk support to school districts and schools involved in CMEC’s computer-based tests (CBT), including communicating promptly with stakeholders
- Coordinating the shipping and receiving of computer equipment to and from schools involved in CMEC’s CBT
- Monitoring and support of the unit’s IT-related assets and management of IT equipment and supplies
- Set-up and verification of the unit’s IT equipment and peripherals as needed
- Monitoring the capture of and uploading test data received from schools
- Testing CBT materials
Key Qualifications
- 3–5 years’ work experience in IT/technical support
- College or university degree an asset
- Proficiency in both English and French (written and spoken)
- Ability to plan, prioritize work, and meet deadlines
- Good interpersonal and communication skills
- Ability to lift boxes (approximate weight: 20 kg)
- Flexibility to work outside normal business hours to support schools across different time zones; for example, for tests starting at 8 AM EDT
Please send an electronic version of your cover letter and résumé to the Council of Ministers of Education, Canada (CMEC), to the attention of Human Resources at hr@cmec.ca by 4:00 p.m. EDT, January 7, 2019.